Privacy Policy
Last updated: August 1, 2025
This Privacy Policy describes how Jasnelvud ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website at jasnelvud.com and any related services, features, or content we offer (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with our Services. This may include:
- Name and contact details such as email address and phone number
- Account registration information including username and password
- Payment and billing information when you purchase a subscription or course
- Communications you send to us, including support requests and feedback
- Profile information and educational preferences you set within your account
1.2 Information Collected Automatically
When you use our Services, certain information is collected automatically through standard web technologies:
- Device information such as browser type, operating system, and hardware model
- IP address and approximate geographic location derived from it
- Log data including pages visited, time spent, referring URLs, and clickstream data
- Cookie identifiers and similar tracking technologies
- Course progress, completion status, and interaction patterns within lectures
1.3 Information from Third Parties
We may receive information about you from third-party sources, including payment processors, analytics providers, and authentication services if you choose to sign in using a third-party account. We handle such information in accordance with this policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our educational content
- To process transactions and send related confirmations and receipts
- To personalize your learning experience and track your course progress
- To communicate with you about your account, updates, and service-related notices
- To send promotional communications where you have given consent or where permitted by applicable law
- To analyze usage patterns and improve the quality, performance, and features of our Services
- To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities
- To comply with legal obligations and enforce our terms and policies
3. Legal Bases for Processing
We process your personal information on the following legal grounds:
- Contractual necessity: Processing required to fulfill our obligations to you under our Terms of Service
- Legitimate interests: Processing that serves our reasonable business interests, such as improving our Services and preventing fraud, where those interests are not overridden by your rights
- Consent: Processing based on your explicit agreement, such as receiving marketing communications
- Legal obligation: Processing necessary to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use cookies and similar technologies to operate and improve our Services. The categories of cookies we deploy include:
- Essential cookies: Necessary for the basic functioning of the website, including session management and security
- Functional cookies: Used to remember your preferences and settings to enhance your experience
- Analytics cookies: Used to understand how visitors interact with our Services so we can improve them
- Marketing cookies: Used to deliver relevant promotional content where you have provided consent
4.2 Managing Cookies
You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services. Where required by law, we obtain your consent before placing non-essential cookies on your device.
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We share information with trusted third-party vendors who assist us in operating our Services, such as hosting providers, payment processors, email delivery services, and analytics platforms. These providers are contractually bound to use your information only as directed by us.
- Business transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- With your consent: We may share your information with third parties when you have given us explicit permission to do so.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. When information is no longer required, we delete or anonymize it using secure methods.
The specific retention periods we apply depend on the type of data and the purpose for which it was collected. You may request deletion of your account and associated data at any time by contacting us, subject to our legal obligations to retain certain records.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.
No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
8. International Data Transfers
Our Services are operated globally and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer personal data internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this policy and applicable legal requirements.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request that we correct inaccurate or incomplete information
- Deletion: The right to request that we delete your personal information, subject to certain exceptions
- Restriction: The right to request that we limit the processing of your information in certain circumstances
- Portability: The right to receive your personal information in a structured, machine-readable format
- Objection: The right to object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under the applicable age threshold, we will take steps to delete that information promptly.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or content that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices or content of such third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, by sending you a direct notification via email or through our Services.
Your continued use of our Services after the effective date of any changes constitutes your acknowledgment of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Jasnelvud
- Address: Borshchahivska St, 154, Kyiv, Ukraine, 03056
- Email: contact@jasnelvud.com
- Phone: +380577321491
- Website: jasnelvud.com
We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.